The service was incredible. You know when a company is good when something goes wrong and how they handle to put it right. It was fast, easy, and effective. Jordan on the customer service side really helped. Excellent customer service from a friendly woman named Karen. Had a puncture in my air bed and my issue was dealt with swiftly. Responses were unusually prompt, communication was clear for what information they needed from me and what solution they could offer. A new bed arrived in just a few days. Couldn't be happier. From marketing , to great customer service through to an extra ordinary comfortable nights sleep, these guys have it nailed. The innovative pump which actually works time and time again is one element of this fantastic product which sets it out from the rest. Home Comfort & Support: Fitted with 5 I Beams and an integrated raised pillow, this air bed provides the same luxurious comfort as your bed at home. Large King Size: Perfect for a couple or two friends, our king-size air bed has enough space for you to enjoy a restful night's sleep and wiggle as much as you want.

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Concerning the product, it looks fine overall - only the raised pillow is proving to be more of an annoyance than a plus. Large King Size: Perfect for a couple or two friends, our king size air bed has enough space for you to enjoy a restful night's sleep and wiggle as much as you want. Single Size: Perfect for an individual to enjoy a restful night's sleep, this single air bed provides maximum comfort whether camping or moving house.Absolutely great customer service. Sent in a query for a repair on an airbed and within 24hours had a replacement on the way. Couldn't have asked for a more caring, efficient and friendly manner of resolving the issue. Thank you for being such a great crowd! Fantastic Customer Service from Jordan. Answered my questions promptly and courteously. The Premium air bed inflated in less than 3 minutes and is incredibly comfy. It's a good height too (56cm). I can highly recommend Active Era and their Customer Service.

Air Bed – Navy/White - Active Era UK King Size Comfort Plus Air Bed – Navy/White - Active Era UK

My experience has been outstanding. She more than exceeded my expectations. I have not had any even closely similar positive response from any company in many years.

Firstly I love my product of 2 man pop up tent. Last weekend there was a small issue with it I was looking to resolve and willing to cover costs. Ended up with a new tent! EXCELLENT customer service , not just the outcome which was beyond my expectation- but more importantly fast, timely responses over a bank holiday weekend including the sun and mon!! WOW! I was dealing with Mario and he could not of been better! Active Era is a leading manufacturer in sports and outdoor products fusing design and function for both recreational and professional use. Active Era’s air beds, camping equipment and paddle board are fast becoming the new industry standard . I write as someone who was once a Customer Service Manager in a different sector. My experience has been absolutely first class.

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Active Era is a leading manufacturer in sports and outdoor products fusing design and function for both recreational and professional use. Active Era’s air beds, camping equipment and paddle board are fast becoming the new industry standard.Please feel free to reach out with any further comments, concerns, or suggestions you wish to share. We would love to make things right.

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Home Comfort & Support: Fitted with 6 I Beams and an integrated raised pillow, this air bed provides the same luxurious comfort as your bed at home. I am so sorry that your Air Bed keeps leaking Air and I understand your disappointment. Your product information will be forwarded to our Product Team to look into it further.I am very sorry that you have received your Air Bed in a box which was damaged and that it longer than usual to receive a reply from us.