You can quickly access help and advice online – visit our support pages for troubleshooting, how-to videos and more. All our batteries and chargers are CE tested and approved to ensure the highest standards of safety and performance, and come with the same 1-year warranty offered by Dyson. It’s important to replace the filter regularly to ensure your Dyson vacuum is always performing optimally.

Download to get full access to our product range, watch how-to videos and get notified of our latest offers on your phone or tablet. The power supply has been thoroughly tested with the DC44 ANIMAL for compatibility, and is CE, UL and GS marked, so you can rest assured your replacement adapter is safe for both home and business use. Battery has been flat for 5 years, put the new compatible lead in to charge up - AMAZINGLY it charges up and my Dyson works again. ws_toolbar img {padding:2px;margin:0px}\n","contactMethod":"CUSTOM"},{"customText":"

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It could be that the inner conductor only just mates with the battery socket; which may lead to heating.

I contacted spares-2-go, with proof of damage and they arranged a replacement that was received yesterday. We have used them for all our vacuum cleaners and other floor cleaners at our care homes for 20 years.PayPal Credit and PayPal Pay in 3 are trading names of PayPal UK Ltd, Whittaker House, Whittaker Avenue, Richmond-Upon-Thames, Surrey, United Kingdom, TW9 1EH. New: A brand-new, unused, unopened and undamaged item in original retail packaging (where packaging . ratingText":["Poor","Average","Good","Very Good","Excellent"],"submitAlertText":"Please select a Rating"},"stepsData":{"downloadText":"Download PDF"}},"language":{"countryCode":"AU","cultureCode":"en-AU"},"deepLinkBaseUrlPath":"supporthome. ashx","richText":"

Example: 123-AU-A12345 or AB1-AU-A123456

","helpLinkText":"Do you need help locating your serial number? The model number will be displayed on a stick or data plate which will be either the side or base of the vacuum cleaner.

This battery charger is compatible with all Dyson DC31, DC34, DC35, DC44 and DC45 model vacuum cleaners. Important: Make sure your brand and model number is correct by using the "Check this part fits your appliance" box above. You can change your choices at any time by visiting Cookie preferences, as described in the Cookie notice.If the item comes direct from a manufacturer, it may be delivered in non-retail packaging, such as a plain or unprinted box or plastic bag. These chargers do have a weak spot whether it’s the original that comes with the hoover or the replacement. The plug works as advertised, the only issue I have is that where it sits in the wall mounted dock, unlike the genuine plug this will most times not stay in place so when you place the handset into the dock to charge rather than plug into the handle it pushes back and out. serialPrefixLookup":{"serialPrefixLookupTitle":"Enter your serial number for Dyson support","descriptionText":"We need the first three digits of your serial number. If you have already purchased the item then we will review, and where possible, refund the difference.

So far so good with the charger which seems to do the job but what is annoying is that it came with a shorter lead than the original hence will not reach our wall dock without taking it down and drilling new holes etc. Should your product(s) arrive damaged by the carrier or faulty, we will either issue a replacement or refund your item(s) free of charge for you.

We cannot accept liability for any damage caused or injuries sustained as a result of incorrect fitting of replacement spare parts or mis-diagnosis of a fault. This battery charger connects seamlessly to your existing Dyson wall-mounted dock to keep you powered and ready to go. The power supply has been thoroughly tested with the DC44 MULTI FLOOR for compatibility, and is CE, UL and GS marked, so you can rest assured your replacement adapter is safe for both home and business use.